Slightly-more-than-basic sentiment analysis

September 14, 2012
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(This article was first published on House of Stones » R, and kindly contributed to R-bloggers)

I became interested in sentiment analysis a few months ago as a matter of pure practicality. The company I work for does a lot of customer-satisfaction surveys. Respondents rate various aspects of our products, but they also have the opportunity to answer a bunch of open-ended questions in their own voices. That kind of information [...]

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