Need user feedback? Send it directly from R

May 5, 2016

(This article was first published on data_steve, and kindly contributed to R-bloggers)


Help Me, Help You

As an R-dev, I’d like to know I’m meeting community need, as well as my own. But after an initial “aha!” moment, you don’t always know how to live up to the full potential of what you’ve started with a package. For example, RStudio collects extensive data through their products to better understand how to build out the platform and offer other services.

So it’d be nice to programmatically allow meaningful user feedback to be easily sent to me privately without a lot of hassle

googleformr now comes with the function gformr_comments function that allows any useR of googleformr to send useful, helpful, kind comments to a Google Form I have set up for this purpose. Just follow along below:

# compose a thoughtful comment and save it to a variable
my_comment <- "I'd love a googleformr feature to help distinguish 
			   between lots of posts for one person vs. 
			   lots of posts from many people."

# then send the comment

useR feedback

Generally, I think this could be a useful feature for many R-devs who’d like to be accessible to their users.

Most users:

  • don’t run their own blogs,
  • don’t attend useR groups, and
  • don’t have a Github account to post issues.

And really, is an Issue post a place for saying “well done”, or for making feature requests? Or even, as a newbie, are your first Github Issues a stress-free thing to do?.

I’d love 100 notes telling me they’d like a googleformr feature to help distinguish between lots of posts for one person vs. lots of posts from many people. But I wouldn’t want to have to close out 100 Issues on Github saying the same thing.

In my next post, I’ll give a short tutorial for adding a feedback function to your package as well.


Need user feedback? Send it directly from R was originally published by Steve Simpson at data_steve on May 05, 2016.

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