tl;dr Please post your question at the Bioconductor support website https://support.bioconductor.org/ and check the posting guide http://www.bioconductor.org/help/support/posting-guide/. It’s important that you provide reproducible code and information about your R session.
Recently I have been getting more questions about several packages I maintain. It’s great to see more interest from users, but at the same time most questions lack the information I need to help the users. I have also gotten most of the questions via email, which is why I am writing this post.